Showing posts with label Communication. Show all posts
Showing posts with label Communication. Show all posts

Tuesday, January 17, 2017

Listen first, then….


The title of this Alice Keeler post intrigued me (talk about a good hook!)- “I treated parents like PayPal treated me”.  She shares a recent (and unproductive) PalPal experience and it caused her to reflect on some of her own parent interactions.  I would have to agree- my intuitive reaction to a parent complaint is to explain (and perhaps with a generic response- read her post and see how well PalPay did with that approach!).  She has revised her plan and I think I will as well.  Listen first- please read her suggestions at the end of her post.