Tuesday, January 17, 2017

Listen first, then….

The title of this Alice Keeler post intrigued me (talk about a good hook!)- “I treated parents like PayPal treated me”.  She shares a recent (and unproductive) PalPal experience and it caused her to reflect on some of her own parent interactions.  I would have to agree- my intuitive reaction to a parent complaint is to explain (and perhaps with a generic response- read her post and see how well PalPay did with that approach!).  She has revised her plan and I think I will as well.  Listen first- please read her suggestions at the end of her post.

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